Terms & Conditions

Acknowledgment of risk, policies and participant guidelines for Active Hour programs.

Acknowledgment of risk

Participants acknowledge that multi-sport physical activities — including but not limited to soccer, basketball, athletics, gymnastics and yoga — are inherently risky physical activities. These risks include, but are not limited to, slips, falls, collisions with other participants, loss of balance, equipment failure, contact with facility walls or barriers, and varying surface conditions.

Participants understand that participation may result in minor or serious injuries, including but not limited to bruises, cuts, sprains, fractures, concussions, head injuries, spinal injuries, paralysis, permanent disability, or death.

Release of liability

To the fullest extent permitted by law, participants and/or legal guardians release, waive, and discharge Active Hour from any and all claims, demands, damages, losses, liabilities, or causes of action arising out of or related to participation in any Active Hour sports programs or activities.

Cancellation & refund policy

All sessions and class packs are final and non-refundable. No refunds or credits will be provided for any reason, including but not limited to illness, injury, personal conflicts, travel, or vacations. Class pack credits are non-refundable but transferable to an immediate family member upon written request.

Important notice

By enrolling and participating in Active Hour programs, you acknowledge that you have read, understood, and agreed to abide by all the terms and conditions stated above.

Questions about these terms? Call or WhatsApp us at 437-660-5957 or send us an enquiry.